Important Update: International Shipping & Customs

We've got you covered! While international trade regulations continue to evolve globally, we maintain our commitment to transparent, reliable shipping with no surprise fees.

Tracking numbers are included in your shipping confirmation email.

Express International Delivery

We ship worldwide via DHL Express and UPS Worldwide Express for fast, reliable delivery with full tracking.

Please note: Due to evolving international customs procedures, some shipments may occasionally experience extended processing times. We'll keep you updated on any delays.

Shipping Rates

Canada

Express (2–3 working days) via DHL or UPS:

$21.75 USD for orders under $175
$11.75 USD for orders $175+
Free for orders $350+

Other Countries

Express (3–6 working days) via DHL or UPS:

$31.75 USD for orders under $175
$21.75 USD for orders $175+
Free for orders $350+

No Surprise Fees - Duties & Taxes Included

All duties and import taxes are calculated and collected at checkout through Shopify's secure system
No additional fees upon delivery - what you pay is what you pay
Transparent pricing with all costs shown before you complete your order

How International Duties Work

Every country has different rules for imported goods. Some countries have 'de minimis' thresholds - minimum values below which duties don't apply. These thresholds vary significantly:

Canada: $20 CAD threshold
Australia: $1,000 AUD threshold for duties
European Union: €150 EUR threshold for duties, €22 EUR for taxes
Other countries: Thresholds vary widely

The good news: Our system automatically calculates the correct duties and taxes for your destination, so you'll know exactly what to expect before you order.

Recent Policy Changes

International trade policies are constantly evolving. While these changes don't affect our shipping process (we still collect all fees upfront), they may occasionally impact delivery timeframes as customs authorities adapt to new procedures.

Rest assured: We work closely with our premium carriers to minimize any potential delays and will notify you immediately if your shipment is affected.

Why We Only Offer Express Shipping

We know express shipping costs more, but we've chosen to partner exclusively with premium carriers like DHL Express and UPS Worldwide for important reasons:

Reliability you can count on: Express services have priority handling and better tracking
Faster delivery: Your lingerie arrives in 2-6 days instead of weeks
Better customs handling: Express shipments receive priority processing, especially important during times of changing international regulations
Superior tracking: Real-time updates so you always know where your package is
Reduced risk: Less time in transit means less chance of delays or issues

In today's evolving international shipping environment, we believe the peace of mind and reliability of express service is worth the investment. Plus, with free shipping on orders $350+, the cost becomes even more reasonable!

Tracking Your Order

You'll receive tracking information via email once your order ships. Track your package directly through DHL or UPS for real-time updates.

Questions?

If you have concerns about shipping to your country or questions about duties and taxes, please contact us before placing your order. We're here to help ensure a smooth delivery experience.

Returns & Exchange

Name: Emerald Hearts of Venus Garter Stocking Set
Brand: Uye Surana
Price: 88.0 CAD
Availability: InStock
Rating: 4.45 (102 reviews)

Return Policy

Finding the perfect size in new lingerie can be a challenge. That’s why we offer FREE domestic exchanges and returns for store credit - so it's easy to get the right fit and style. Request your return here.

Due to the handmade nature of our garments, we can only accept returns for store credit. Additionally, we do not offer full cash refunds for change of mind or order cancellations. Thanks for understanding and for supporting our small brand!

Your item is eligible for a return as long as…

Your order was fulfilled in the last 30 days
It has not been worn, used, altered, or washed
Any panty styles have been tried on over your own underwear, and stockings have been tried over clean socks
The original packaging is intact and tags are attached
It is not marked as final sale or has a price ending in .99
We reserve the right to refuse returns that do not meet this criteria

Here’s how to process your return:

Submit your return request here.
If you have any questions or concerns, don't hesitate to contact U.S. at care@uyesurana.com
Once your request is approved, you will receive a shipping label via email. We ask that you please ship your return back to us within 7 days of the return approval date. Returns postmarked more than 7 days after the return approval date will not be accepted.
Exchanges and instant credits will process automatically

International Returns:

We kindly suggest international customers contact with any sizing questions before placing their order. Our returns center does not allow international returns. If you need to request a return outside of the United States, please contact customer service at care@uyesurana.com. Shipping fees are at the buyer's expense and duties are non refundable.

I chose the wrong stocking size, overall great quality though!!

Glad you're happy with the quality and sorry to learn the sizing was too large. Domestic exchanges are free — visit our site if you'd like to make one. ✨ Also adding a garter belt can help if they're a touch too big.

Sexy and comfortable <3

Clearly the most beautiful and creative thights I own! The design is of course amazing, but the material is also resistant and they are very comfortable (which is not always the case for this type of underwear...) I'm so, so happy I got them, and the staff was very helpful with any of my sizing questions! Can't recommand enough <3 (I also loved the sustainable packaging, only cardboard and biodegradable bags.)

So glad you're enjoying everything about your new thigh highs! Hope you find lots of ways to continue enjoying them 😉

Finally got it!!

I made my first US purchase, and I love them. They perfectly match my green set, so it's a head to toe look. I think I may be right at the edge for sizing, because even with the anti-slip bands, they're scooting. Oh well, that's what garter belts are for.

Yay, so happy they finally arrived! Love the head-to-toe coordinated look. If you want to try sizing down next time, we offer free exchanges on your first US order, but garters are always a great solution too! 😉

Amazing Fit

Generously sized and made of strong mesh. I appreciate that the stockings are fully figured and cut and sewn to be the shape of the leg. I'm about 5'9" and 200 pounds and these came up all the way to my inner thigh, so very full coverage.

Thrilled to learn you're loving your new stockings! We put a lot of thought into the fit — so glad the L/XL worked out. Hoping you get lots of wear out of them!

1 2 3

Emerald Hearts of Venus Garter Stocking Set

Domestic Shipping

Shipping Methods & Rates

Standard (3–6 working days):

Priority (2–3 working days):

Express (Next working day):

📌 Tracking included in your confirmation email.

Important Update: International Shipping & Customs

Express International Delivery

Shipping Rates

Canada

Other Countries

No Surprise Fees - Duties & Taxes Included

How International Duties Work

Recent Policy Changes

Why We Only Offer Express Shipping

Tracking Your Order

Questions?

Returns & Exchange

Return Policy

International Returns:

We believe the means matter — from who makes your lingerie to how it's made.

Ethically Made

Eco Printing

Small Batches, Long Life

Sustainable Packaging

Always Transparent

Emerald Hearts of Venus Garter Stocking Set

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