Gift Card
27,000+ Happy
Customers
Rated 4.82 of 5 stars
on Judge.me
FREE US Shipping
$100+
FREE 1st Time US Exchange
Treat someone special
Give them a gift that's sure to please! No need to worry about sizing or shipping time frames with the Uye Surana e-gift card.
- Instantly arrives in your inbox with instructions to redeem on our site
- No additional processing fees
- Gift card is sent to the email attached to the order. If you’re purchasing through your account, simply forward it to the intended recipient.
The perfect gift, if you love U.S. as much as #WeLoveUye!
Complete the look & Save on shipping!
Domestic Shipping
Domestic Shipping
Standard (3–6 working days):
$7 or Free on orders $100+
Priority (2–3 working days):
$14 or $7 on orders $100+
Express (Next working day):
$34 or $28 on orders $100+ (Order by 11:30AM ET)
📌 Tracking included in your confirmation email.
International Shipping
International Shipping
Canada
Express (2–3 working days):
$19.75 USD for orders under $175
$9.75 USD for orders $175+
Free for orders $350+
Other Countries
Express (3–6 working days) via DHL or FedEx
$29.75 USD for orders under $175
$19.75 USD for orders $175+
Free for orders $350+
📌 All duties are prepaid at checkout, so no surprise fees at delivery.
Returns & Exchange
Returns & Exchange
Return Policy
Finding the perfect size in new lingerie can be a challenge. That’s why we offer FREE domestic exchanges and returns for store credit - so it's easy to get the right fit and style. Request your return here.
Due to the handmade nature of our garments, we can only accept returns for store credit. Additionally, we do not offer full cash refunds for change of mind or order cancellations. Thanks for understanding and for supporting our small brand!
Your item is eligible for a return as long as…
- Your order was fulfilled in the last 30 days
- It has not been worn, used, altered, or washed
- Any panty styles have been tried on over your own underwear, and stockings have been tried over clean socks
- The original packaging is intact and tags are attached
- It is not marked as final sale or has a price ending in .99
- We reserve the right to refuse returns that do not meet this criteria
Here’s how to process your return:
- Submit your return request here.
- If you have any questions or concerns, don't hesitate to contact U.S. at care@uyesurana.com
- Once your request is approved, you will receive a shipping label via email. We ask that you please ship your return back to us within 7 days of the return approval date. Returns postmarked more than 7 days after the return approval date will not be accepted.
- Exchanges and instant credits will process automatically
International Returns:
We kindly suggest international customers contact with any sizing questions before placing their order. Our returns center does not allow international returns. If you need to request a return outside of the United States, please contact customer service at care@uyesurana.com. Shipping fees are at the buyer's expense and duties are non refundable.
Ethics & Sustainability
We believe the means matter — from who makes your lingerie to how it's made.
Ethically Made
Produced in a family-run factory in Colombia where workers are paid fairly and work in safe conditions
Eco Printing
Our prints use reduced-waste, water-free technology — better for the planet 🌎
Small Batches, Long Life
Fully adjustable, anti-rip styles = longer-lasting lingerie 💪
Sustainable Packaging
Every order ships in biodegradable or curbside-recyclable packaging
Always Transparent
We’re committed to improving every part of our process — so you can wear your values 💕
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